ResponseLogix®
Supports Toyota Dealers During Recall
Free Auto Quotes on Affected Models
Sunnyvale, Calif – January 27, 2010– ResponseLogix, Inc., the leading provider of
automotive digital response management software for internet leads, today announced
that it will support its Toyota customers during the recall and will not charge
for quotes that contain a request for one of the affected models.
“We stand ready to support our Toyota dealers through this short-term challenge,”
said Tom Mohr, CEO of ResponseLogix.
Toyota Motor Sales yesterday announced suspension of sales on eight models involved
in the recall related to accelerator pedals. Starting today any, new or pre-owned
SmartQuote for any lead which contains a request for one of the affected models
will be complimentary until the suspension has been lifted.
“ResponseLogix has gone far beyond being proactive. They are standing behind their
Toyota customers at this challenging time; no other vendor has done that,” said
Scott Pettitt, Direct and Pre-owned Sales Director at Toyota Sunnyvale. “Just as
Toyota has taken action to support its customer, ResponseLogix is showing leadership
by this action.”
With the ResponseLogix solution suite, auto dealers are able to deliver to a car
buyer a price quote on multiple vehicles, consistent with his or her trim-level
request, from the assigned sales representative in less than 10 minutes.
ResponseLogix started in a car dealership. By observing the internet car buying
sales process from both the dealer and the customer side, ResponseLogix determined
that effective Digital Response Management is the key to achieving both immediate
initial response and effective ongoing follow-up. With this in mind, the company
created its powerful patent-pending solution suite, tailored to the needs of the
fast-paced, multi-tasking dealer internet selling environment.
About ResponseLogix, Inc.
ResponseLogix is a pioneer in the emerging category of Digital Response Management
(DRM), leading the industry with a marketing solution suite that enables dealers
to maximize sales from internet leads. ResponseLogix helps dealers solve the top
three challenges facing their internet sales departments: the speed and quality
of the initial response to internet leads, the impact and consistency of ongoing
follow-up, and the effectiveness of the internet team’s live communication with
the customer. No other solution provides dealers with a proven, robust marketing
solution that delivers such significant increases in the conversion of internet
leads to sales.
ResponseLogix delivers software as a service (SaaS) technology to auto dealers that
engages the customer early in the car buying process and then propels them toward
purchase. SmartQuote® delivers a relevant quote response within 10 minutes of internet
lead receipt 95% of the time. SmartFollow® automatically follows-up and reactivates
leads if the customer doesn’t buy right away. SmartFacts® delivers powerful analytics
to help optimize the performance of Internet sales departments. ResponseLogix products
are available in 40 US markets for Toyota, Ford, Lincoln-Mercury, Chrysler, Dodge,
Jeep, Honda, Lexus, Audi, Acura, Nissan, Infiniti and Hyundai dealers across the
US. Additional OEM’s will be supported soon. Additional information is available
at
www.responselogix.com.